blank Quick help
blank Maintenance news

Scheduled maintenance

Regular maintenance outages:
between 05.00 and 05.15 hrs CET (Monday to Sunday).

Other outages
Availability
Register Forum

2022.02.11

More...
blank News flashes

News flashes

New version of the European Patent Register - SPC information for Unitary Patents.

2024-03-06

More...
blank Related links

Extract from the Register of European Patents

EP About this file: EP1649419

EP1649419 - A CUSTOMER SERVICE SUPPORT SYSTEM [Right-click to bookmark this link]
StatusThe application is deemed to be withdrawn
Status updated on  30.11.2007
Database last updated on 26.06.2024
Most recent event   Tooltip30.11.2007Application deemed to be withdrawnpublished on 02.01.2008  [2008/01]
Applicant(s)For all designated states
Siemens Medical Solutions Health Services Corporation
51, Valley Stream Parkway
Malvern, PA 19355 / US
[2006/17]
Inventor(s)01 / DOUGLAS, James
119 South Kelly Drive
Birdsboro, PA 19508 / US
02 / ANTONINI, Joe
3706 Soughton Rd.
Collegeville, PA 19246 / US
03 / TATASCIORE, James
505 Summit Court
Media, PA 19063 / US
04 / BONNETT, Raymond E.
1665 Bow Tree Drive
West Chester, PA 19380 / US
 [2006/17]
Representative(s)Hazzard, Alan David
Siemens AG
Postfach 22 16 34
80506 Munich / DE
[N/P]
Former [2006/17]Hazzard, Alan David
Corporate Shared Services C/o Siemens AG Postfach 22 16 34
80506 München / DE
Application number, filing date04782535.127.08.2004
[2006/17]
WO2004US28075
Priority number, dateUS20030498946P29.08.2003         Original published format: US 498946 P
[2006/17]
Filing languageEN
Procedural languageEN
PublicationType: A2 Application without search report
No.:WO2005022353
Date:10.03.2005
Language:EN
[2005/10]
Type: A2 Application without search report 
No.:EP1649419
Date:26.04.2006
Language:EN
The application published by WIPO in one of the EPO official languages on 10.03.2005 takes the place of the publication of the European patent application.
[2006/17]
Search report(s)International search report - published on:US24.11.2005
(Supplementary) European search report - dispatched on:EP27.03.2007
ClassificationIPC:G06Q10/00
[2006/17]
CPC:
G06Q10/06 (EP,US); G06Q10/063112 (EP,US)
Designated contracting statesDE,   GB,   IT [2006/49]
Former [2006/17]AT,  BE,  BG,  CH,  CY,  CZ,  DE,  DK,  EE,  ES,  FI,  FR,  GB,  GR,  HU,  IE,  IT,  LI,  LU,  MC,  NL,  PL,  PT,  RO,  SE,  SI,  SK,  TR 
Extension statesALNot yet paid
HRNot yet paid
LTNot yet paid
LVNot yet paid
MKNot yet paid
TitleGerman:KUNDENSERVICE-SUPPORT-SYSTEM[2006/17]
English:A CUSTOMER SERVICE SUPPORT SYSTEM[2006/17]
French:SYSTEME DE GESTION DE SERVICE CLIENT[2006/17]
Entry into regional phase16.01.2006National basic fee paid 
27.02.2006Search fee paid 
16.01.2006Designation fee(s) paid 
16.01.2006Examination fee paid 
Examination procedure16.01.2006Examination requested  [2006/17]
26.06.2007Application deemed to be withdrawn, date of legal effect  [2008/01]
16.08.2007Despatch of communication that the application is deemed to be withdrawn, reason: reply to the communication from the examining division not received in time  [2008/01]
Fees paidRenewal fee
16.01.2006Renewal fee patent year 03
Penalty fee
Additional fee for renewal fee
31.08.200704   M06   Not yet paid
Opt-out from the exclusive  Tooltip
competence of the Unified
Patent Court
See the Register of the Unified Patent Court for opt-out data
Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court.
Documents cited:Search   [ ] - No Search
International search[X]US5953405  (MILOSLAVSKY ALEC [US])
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.