blank Quick help
blank Maintenance news

Scheduled maintenance

Regular maintenance outages:
between 05.00 and 05.15 hrs CET (Monday to Sunday).

Other outages
Availability

2022.02.11

More...
blank News flashes

News Flashes

New version of the European Patent Register – SPC proceedings information in the Unitary Patent Register.

2024-07-24

More...
blank Related links

Extract from the Register of European Patents

EP About this file: EP3497636

EP3497636 - METHOD AND SYSTEM FOR RESOLVING SERVICE REQUESTS [Right-click to bookmark this link]
StatusThe application is deemed to be withdrawn
Status updated on  03.12.2021
Database last updated on 07.10.2024
FormerExamination is in progress
Status updated on  29.01.2021
FormerRequest for examination was made
Status updated on  17.05.2019
FormerThe international publication has been made
Status updated on  17.02.2018
Most recent event   Tooltip03.12.2021Application deemed to be withdrawnpublished on 05.01.2022  [2022/01]
Applicant(s)For all designated states
Azad, Paul
25 Hoddle Street
Richmond, Victoria 3121 / AU
[2019/25]
Inventor(s)01 / see applicant
...
 [2019/25]
Representative(s)Deambrogi, Edgardo, et al
Jacobacci & Partners S.p.A.
Corso Emilia 8
10152 Torino / IT
[2019/25]
Application number, filing date17838204.014.08.2017
[2019/25]
WO2017AU00168
Priority number, dateAU2016090318612.08.2016         Original published format: AU 2016903186
[2019/25]
Filing languageEN
Procedural languageEN
PublicationType: A1 Application with search report
No.:WO2018027257
Date:15.02.2018
Language:EN
[2018/07]
Type: A1 Application with search report 
No.:EP3497636
Date:19.06.2019
Language:EN
The application published by WIPO in one of the EPO official languages on 15.02.2018 takes the place of the publication of the European patent application.
[2019/25]
Search report(s)International search report - published on:AU15.02.2018
(Supplementary) European search report - dispatched on:EP21.02.2020
ClassificationIPC:G06Q10/06, G06Q10/10
[2019/25]
CPC:
G06Q30/016 (EP,US); G06Q10/087 (EP,US); G06Q10/0631 (EP,US);
G06Q10/0639 (EP,US); Y02P90/80 (EP)
Designated contracting statesAL,   AT,   BE,   BG,   CH,   CY,   CZ,   DE,   DK,   EE,   ES,   FI,   FR,   GB,   GR,   HR,   HU,   IE,   IS,   IT,   LI,   LT,   LU,   LV,   MC,   MK,   MT,   NL,   NO,   PL,   PT,   RO,   RS,   SE,   SI,   SK,   SM,   TR [2019/25]
TitleGerman:VERFAHREN UND SYSTEM ZUR AUFLÖSUNG VON DIENSTANFRAGEN[2019/25]
English:METHOD AND SYSTEM FOR RESOLVING SERVICE REQUESTS[2019/25]
French:PROCÉDÉ ET SYSTÈME DE RÉSOLUTION DE DEMANDES DE SERVICES[2019/25]
Entry into regional phase12.03.2019National basic fee paid 
12.03.2019Search fee paid 
12.03.2019Designation fee(s) paid 
12.03.2019Examination fee paid 
Examination procedure07.06.2018Request for preliminary examination filed
International Preliminary Examining Authority: AU
12.03.2019Examination requested  [2019/25]
18.09.2020Amendment by applicant (claims and/or description)
28.01.2021Despatch of a communication from the examining division (Time limit: M06)
10.08.2021Application deemed to be withdrawn, date of legal effect  [2022/01]
31.08.2021Despatch of communication that the application is deemed to be withdrawn, reason: reply to the communication from the examining division not received in time  [2022/01]
Fees paidRenewal fee
26.08.2019Renewal fee patent year 03
20.08.2020Renewal fee patent year 04
24.08.2021Renewal fee patent year 05
Opt-out from the exclusive  Tooltip
competence of the Unified
Patent Court
See the Register of the Unified Patent Court for opt-out data
Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court.
Documents cited:Search   [ ] - No further relevant documents disclosed
International search[X]US5953389  (PRUETT RICHARD O [US], et al) [X] 1-26 * Entire document, especially: FIG.'s 18, 21, 24, 27-28B, 35-36 and columns:lines 2:34-41, 3:54-59, 10:22-44, 13:12-16, 19:46-49, 23:16-25, 26:25-34, 29:64-67, 35:18-50, 40:41-46, 42:29-31, 42:51-43:11, 43:20-25, 49:59-61, 50:9-13, 56:1-14, 56:32-39, 59:11-20, 59:30-39, 60:49-61, 63:31-33, 63:35-38, 66:40-41, 69:22, 69:31-64 *;
 [X]US2012321071  (FISHER JR JOHN W [US]) [X] 1-26 * Entire document, especially: Abstract, FIG.'s 5-7, 12-13, 16, 21-24, 30 & 34, and [0051], [0069], [0157], [0175], [0179]-[0181], [0191]-[0192], [0197]-[0198], [0208]-[0209], [0212] *;
 [A]US2013054291  (GUPTA HARI SHANKAR [IN], et al) [A] * Entire document. *
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.