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EP3570242
European procedure
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EP About this file: EP3570242
| EP3570242 - METHOD AND SYSTEM FOR QUANTIFYING QUALITY OF CUSTOMER EXPERIENCE (CX) OF AN APPLICATION [Right-click to bookmark this link] | Status | Examination is in progress Status updated on 24.12.2021 Database last updated on 03.09.2024 | |
| Former | Request for examination was made Status updated on 22.05.2020 | ||
| Former | The application has been published Status updated on 18.10.2019 | Most recent event Tooltip | 28.05.2024 | New entry: Renewal fee paid | Applicant(s) | For all designated states Tata Consultancy Services Limited Nirmal Building 9th Floor Nariman Point Mumbai 400 021 Maharashtra / IN | [2019/47] | Inventor(s) | 01 /
VENKADESAVARALU, Vimal Anand Tata Consultancy Services Limited Chennai One SEZ Unit, IG3 Infrastructure Services Ltd, 200 FT Thoraipakkam - Pallavaram Ring Road 600096 Chennai, Tamil Nadu / IN | 02 /
UMAYAL PURAM SRINIVASARAGHAVAN, Dhasuruthe Tata Consultancy Services Limited Chennai One SEZ Unit, IG3 Infrastructure Services Ltd, 200 FT Thoraipakkam - Pallavaram Ring Road 600096 Chennai, Tamil Nadu / IN | [2019/47] | Representative(s) | Goddar, Heinz J. Boehmert & Boehmert Anwaltspartnerschaft mbB Pettenkoferstrasse 22 80336 München / DE | [2019/47] | Application number, filing date | 19175132.0 | 17.05.2019 | [2019/47] | Priority number, date | IN201821018541 | 17.05.2018 Original published format: IN201821018541 | [2019/47] | Filing language | EN | Procedural language | EN | Publication | Type: | A1 Application with search report | No.: | EP3570242 | Date: | 20.11.2019 | Language: | EN | [2019/47] | Search report(s) | (Supplementary) European search report - dispatched on: | EP | 15.10.2019 | Classification | IPC: | G06Q30/02 | [2019/47] | CPC: |
G06Q30/0201 (EP);
G06Q10/06393 (US);
G06N7/01 (US);
G06Q30/016 (US);
H04L63/1433 (US)
| Designated contracting states | AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR [2020/26] |
| Former [2019/47] | AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, SM, TR | Extension states | BA | Not yet paid | ME | Not yet paid | Validation states | KH | Not yet paid | MA | Not yet paid | MD | Not yet paid | TN | Not yet paid | Title | German: | VERFAHREN UND SYSTEM ZUR QUANTIFIZIERUNG DER QUALITÄT DER KUNDENERFAHRUNG (CX) EINER ANWENDUNG | [2019/47] | English: | METHOD AND SYSTEM FOR QUANTIFYING QUALITY OF CUSTOMER EXPERIENCE (CX) OF AN APPLICATION | [2019/47] | French: | PROCÉDÉ ET SYSTÈME PERMETTANT DE QUANTIFIER LA QUALITÉ D'EXPÉRIENCE CLIENT (CX) D'UNE APPLICATION | [2019/47] | Examination procedure | 20.05.2020 | Amendment by applicant (claims and/or description) | 20.05.2020 | Examination requested [2020/26] | 20.05.2020 | Date on which the examining division has become responsible | 23.12.2021 | Despatch of a communication from the examining division (Time limit: M06) | 04.07.2022 | Reply to a communication from the examining division | Fees paid | Renewal fee | 15.04.2021 | Renewal fee patent year 03 | 27.04.2022 | Renewal fee patent year 04 | 25.05.2023 | Renewal fee patent year 05 | 27.05.2024 | Renewal fee patent year 06 |
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| Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court. | Documents cited: | Search | [I]US2017244777 (OUYANG YE [US], et al) [I] 1-13 * paragraph [0013] - paragraph [0015] * * paragraph [0020] ** paragraph [0047] - paragraph [0056] *; | [I]US2018048527 (GANJAM ADITYA RAVIKUMAR [US], et al) [I] 1-13 * paragraph [0068] * * paragraph [0083] - paragraph [0098] * |