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EP1847133
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EP About this file: EP1847133
| EP1847133 - PROCESS FOR DYNAMIC ROUTING OF CUSTOMER CONTACTS TO SERVICE PROVIDERS IN REAL TIME [Right-click to bookmark this link] | Status | The application is deemed to be withdrawn Status updated on 20.11.2015 Database last updated on 31.08.2024 | Most recent event Tooltip | 20.11.2015 | Application deemed to be withdrawn | published on 23.12.2015 [2015/52] | Applicant(s) | For all designated states Metro Enterprises, Inc. 9454 Wilshire Boulevard, Suite 525 Beverly Hills, California 90212 / US | [2007/43] | Inventor(s) | 01 /
GONEN, Shlomo 4261 Temma Court Calabasas, California 91302 / US | 02 /
GONEN, Jonathan, A. 4261 Temma Court Calabasas, California 91302 / US | 03 /
ROSEN, Danny 5641 Colfax Avenue, 140 North Hollywood, CA 91601 / US | [2008/14] |
| Former [2007/43] | 01 /
GONEN, Shlomo 4261 Temma Court Calabasas, California 91302 / US | ||
| 02 /
GONEN, Jonathan, A. 4261 Temma Court Calabasas, California 91302 / US | |||
| 03 /
ROSEN, Danny 11818 Riverside Drive 106 Valley Village, CA 91607 / US | Representative(s) | Gerbaulet, Hannes, et al RGTH Patentanwälte PartGmbB Neuer Wall 10 20354 Hamburg / DE | [N/P] |
| Former [2007/43] | Gerbaulet, Hannes, et al Neuer Wall 10 20354 Hamburg / DE | Application number, filing date | 05854728.2 | 19.12.2005 | [2007/43] | WO2005US46066 | Priority number, date | US20040020375 | 22.12.2004 Original published format: US 20375 | US20050162592 | 15.09.2005 Original published format: US 162592 | [2007/43] | Filing language | EN | Procedural language | EN | Publication | Type: | A2 Application without search report | No.: | WO2006069039 | Date: | 29.06.2006 | Language: | EN | [2006/26] | Type: | A2 Application without search report | No.: | EP1847133 | Date: | 24.10.2007 | Language: | EN | The application published by WIPO in one of the EPO official languages on 29.06.2006 takes the place of the publication of the European patent application. | [2007/43] | Search report(s) | International search report - published on: | US | 21.12.2006 | (Supplementary) European search report - dispatched on: | EP | 06.07.2009 | Classification | IPC: | H04M3/523, G06Q30/00 | [2009/32] | CPC: |
H04M3/523 (EP);
H04L12/14 (KR);
G06F17/00 (KR);
G06Q30/02 (EP);
H04M15/00 (EP);
H04M15/10 (EP);
H04M15/8044 (EP);
H04M15/805 (EP);
H04M2203/405 (EP);
|
| Former IPC [2007/43] | H04Q7/20 | Designated contracting states | AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LI, LT, LU, LV, MC, NL, PL, PT, RO, SE, SI, SK, TR [2007/43] | Extension states | AL | Not yet paid | BA | Not yet paid | HR | Not yet paid | MK | Not yet paid | YU | Not yet paid | Title | German: | VERFAHREN FÜR DYNAMISCHES ROUTING VON KUNDENKONTAKTEN ZU DIENSTANBIETERN IN ECHTZEIT | [2007/43] | English: | PROCESS FOR DYNAMIC ROUTING OF CUSTOMER CONTACTS TO SERVICE PROVIDERS IN REAL TIME | [2007/43] | French: | PROCEDE POUR LE ROUTAGE DYNAMIQUE DE CONTACTS DE CLIENT A DES PRESTATAIRES DE SERVICES EN TEMPS REEL | [2007/43] | Entry into regional phase | 19.06.2007 | National basic fee paid | 19.06.2007 | Search fee paid | 19.06.2007 | Designation fee(s) paid | 19.06.2007 | Examination fee paid | Examination procedure | 19.06.2007 | Examination requested [2007/43] | 16.10.2009 | Despatch of a communication from the examining division (Time limit: M06) | 25.02.2010 | Reply to a communication from the examining division | 16.03.2010 | Despatch of a communication from the examining division (Time limit: M04) | 16.07.2010 | Reply to a communication from the examining division | 16.01.2012 | Despatch of a communication from the examining division (Time limit: M06) | 12.07.2012 | Reply to a communication from the examining division | 16.07.2013 | Date of oral proceedings | 12.08.2013 | Minutes of oral proceedings despatched | 13.08.2013 | Despatch of communication that the application is refused, reason: substantive examination {1} | 01.07.2015 | Application deemed to be withdrawn, date of legal effect [2015/52] | 24.08.2015 | Despatch of communication that the application is deemed to be withdrawn, reason: renewal fee not paid in time [2015/52] | Appeal following examination | 21.10.2013 | Appeal received No. T0126/14 | 02.01.2014 | Statement of grounds filed | 04.11.2015 | Result of appeal procedure: the application was deemed to be withdrawn | Divisional application(s) | The date of the Examining Division's first communication in respect of the earliest application for which a communication has been issued is 16.10.2009 | Fees paid | Renewal fee | 21.12.2007 | Renewal fee patent year 03 | 29.12.2008 | Renewal fee patent year 04 | 30.12.2009 | Renewal fee patent year 05 | 29.12.2010 | Renewal fee patent year 06 | 29.12.2011 | Renewal fee patent year 07 | 27.12.2012 | Renewal fee patent year 08 | 09.12.2013 | Renewal fee patent year 09 | Penalty fee | Additional fee for renewal fee | 31.12.2014 | 10 M06 Not yet paid |
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| Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court. | Documents cited: | Search | [X]WO0072561 (BELLSOUTH INTELLECT PTY CORP [US]) [X] 1-49 * page 5, line 6 - page 6, line 17; figures 1a,1b *; | [X]DE10241852 (DEUTSCHE TELEKOM AG [DE]) [X] 1-49 * paragraph [0001] - paragraph [0037] *; | [X]US5790642 (TAYLOR JOHN [US], et al) [X] 1-49 * column A; claim 1 *; | [PX]US2005125487 (O'CONNOR NEIL [IE], et al) [PX] 1-49 * column A *; | [PX]US2005071241 (FLOCKHART ANDREW D [US], et al) [PX] 1-49 * column A *; | [PX]US2005008139 (BECKSTROM ROBERT [US], et al) [PX] 1-49 * column A *; | [PX]US6968367 (VASSAR C PHILIP [US], et al) [PX] 1-49 * column A * | International search | [Y]US2003190029 (MARCUS KEVIN R [US]); | [Y]US2001047354 (DAVIS DARREN J [US], et al); | [Y]US6704403 (LURIE STEVEN [US], et al) | by applicant | US6704403 | WO0072561 |