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Extract from the Register of European Patents

EP About this file: EP1927243

EP1927243 - QUEUING AN AUTOMATIC CALL DISTRIBUTION CALL THAT HAS DISCONNECTED [Right-click to bookmark this link]
StatusNo opposition filed within time limit
Status updated on  09.08.2019
Database last updated on 20.09.2024
FormerThe patent has been granted
Status updated on  31.08.2018
FormerGrant of patent is intended
Status updated on  09.04.2018
Most recent event   Tooltip09.07.2021Lapse of the patent in a contracting state
New state(s): HU		published on 11.08.2021  [2021/32]
Applicant(s)For all designated states
Cisco Technology, Inc.
170 West Tasman Drive
San Jose, CA 95134 / US
[2013/31]
Former [2008/23]For all designated states
Cisco Technologies, Inc.
170 West Tasman Drive
San Jose, CA 91534 / US
Inventor(s)01 / LEE, Johnny, H.
1525 S. Del Mar Avenue, No. B
San Gabriel, CA 91776 / US
02 / JABBOUR, Fadi, R.
5151 Devon Park Court
San Jose, CA 95136 / US
03 / LEE, David, C.
186 N. Sunnyvale Avenue, Apartment 3
Sunnyvale, CA 94086 / US
 [2009/11]
Former [2008/23]01 / LEE, Johnny, H.
1525 S. Del Mar Avenue, No. B
San Gabriel, CA 91776 / US
02 / JABBOUR, Fadi, R.
695 S. Knickerbocker Drive, Apt. 18
Sunnyvale, CA 94087 / US
03 / LEE, David, C.
186 N. Sunnyvale Avenue, Apartment 3
Sunnyvale, CA 94086 / US
Representative(s)Kazi, Ilya
Mathys & Squire The Shard
32 London Bridge Street
London SE1 9SG / GB
[N/P]
Former [2018/40]Kazi, Ilya
Mathys & Squire LLP The Shard
32 London Bridge Street
London SE1 9SG / GB
Former [2008/23]Kazi, Ilya
Mathys & Squire LLP 120 Holborn
London EC1N 2SQ / GB
Application number, filing date06813705.823.08.2006
[2008/23]
WO2006US33077
Priority number, dateUS2005023159820.09.2005         Original published format: US 231598
[2008/23]
Filing languageEN
Procedural languageEN
PublicationType: A1 Application with search report
No.:WO2007035222
Date:29.03.2007
Language:EN
[2007/13]
Type: A1 Application with search report 
No.:EP1927243
Date:04.06.2008
Language:EN
The application published by WIPO in one of the EPO official languages on 29.03.2007 takes the place of the publication of the European patent application.
[2008/23]
Type: B1 Patent specification 
No.:EP1927243
Date:03.10.2018
Language:EN
[2018/40]
Search report(s)International search report - published on:EP29.03.2007
ClassificationIPC:H04M3/523
[2008/23]
CPC:
H04M3/5231 (EP,US); H04M3/48 (US); H04M7/006 (EP,US)
Designated contracting statesAT,   BE,   BG,   CH,   CY,   CZ,   DE,   DK,   EE,   ES,   FI,   FR,   GB,   GR,   HU,   IE,   IS,   IT,   LI,   LT,   LU,   LV,   MC,   NL,   PL,   PT,   RO,   SE,   SI,   SK,   TR [2018/40]
Former [2008/23]AT,  BE,  BG,  CH,  CY,  CZ,  DE,  DK,  EE,  ES,  FI,  FR,  GB,  GR,  HU,  IE,  IS,  IT,  LI,  LT,  LU,  LV,  MC,  NL,  PL,  PT,  RO,  SE,  SI,  SK,  TR 
Extension statesALNot yet paid
BANot yet paid
HRNot yet paid
MKNot yet paid
RSNot yet paid
TitleGerman:ANRUFVERTEILUNG MIT WARTESCHLANGE FÜR ANRUFER DIE AUFLEGEN[2018/16]
English:QUEUING AN AUTOMATIC CALL DISTRIBUTION CALL THAT HAS DISCONNECTED[2008/23]
French:MISE EN FILE D'ATTENTE D'UN APPEL A DISTRIBUTION D'APPEL AUTOMATIQUE DECONNECTE[2008/23]
Former [2008/23]SORTIERUNG EINES ANRUFS MIT AUTOMATISCHER ANRUFVERTEILUNG, DIE AUSGESCHALTET WURDE
Entry into regional phase29.01.2008National basic fee paid 
29.01.2008Designation fee(s) paid 
29.01.2008Examination fee paid 
Examination procedure29.01.2008Amendment by applicant (claims and/or description)
29.01.2008Examination requested  [2008/23]
18.02.2016Despatch of a communication from the examining division (Time limit: M04)
23.06.2016Reply to a communication from the examining division
13.03.2018Date of oral proceedings
05.04.2018Minutes of oral proceedings despatched
10.04.2018Communication of intention to grant the patent
07.08.2018Fee for grant paid
07.08.2018Fee for publishing/printing paid
07.08.2018Receipt of the translation of the claim(s)
Divisional application(s)The date of the Examining Division's first communication in respect of the earliest application for which a communication has been issued is  18.02.2016
Opposition(s)04.07.2019No opposition filed within time limit [2019/37]
Fees paidRenewal fee
08.08.2008Renewal fee patent year 03
07.08.2009Renewal fee patent year 04
25.08.2010Renewal fee patent year 05
25.08.2011Renewal fee patent year 06
27.08.2012Renewal fee patent year 07
27.08.2013Renewal fee patent year 08
27.08.2014Renewal fee patent year 09
27.08.2015Renewal fee patent year 10
29.08.2016Renewal fee patent year 11
28.08.2017Renewal fee patent year 12
27.08.2018Renewal fee patent year 13
Opt-out from the exclusive  Tooltip
competence of the Unified
Patent Court		 See the Register of the Unified Patent Court for opt-out data
Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court.
Lapses during opposition  TooltipHU23.08.2006
AT03.10.2018
CY03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
MC03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SI03.10.2018
SK03.10.2018
TR03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
[2021/32]
Former [2021/26]AT03.10.2018
CY03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
MC03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SI03.10.2018
SK03.10.2018
TR03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2020/25]AT03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
MC03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SI03.10.2018
SK03.10.2018
TR03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2020/17]AT03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SI03.10.2018
SK03.10.2018
TR03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/50]AT03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SI03.10.2018
SK03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/40]AT03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
SK03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/37]AT03.10.2018
CZ03.10.2018
DK03.10.2018
EE03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
RO03.10.2018
SE03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/34]AT03.10.2018
CZ03.10.2018
DK03.10.2018
ES03.10.2018
FI03.10.2018
IT03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
SE03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/26]AT03.10.2018
CZ03.10.2018
ES03.10.2018
FI03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
SE03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
PT03.02.2019
Former [2019/24]AT03.10.2018
CZ03.10.2018
ES03.10.2018
FI03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
SE03.10.2018
BG03.01.2019
GR04.01.2019
IS03.02.2019
Former [2019/23]AT03.10.2018
CZ03.10.2018
ES03.10.2018
FI03.10.2018
LT03.10.2018
LV03.10.2018
NL03.10.2018
PL03.10.2018
BG03.01.2019
IS03.02.2019
Former [2019/22]CZ03.10.2018
FI03.10.2018
LT03.10.2018
NL03.10.2018
PL03.10.2018
BG03.01.2019
IS03.02.2019
Former [2019/21]FI03.10.2018
LT03.10.2018
NL03.10.2018
IS03.02.2019
Former [2019/20]LT03.10.2018
NL03.10.2018
Former [2019/17]NL03.10.2018
Cited inInternational search[X]US5181236  (LAVALLEE JAMES R [US], et al) [X] 1-37* abstract *;
 [X]WO9941895  (GENESYS TELECOMM LAB INC [US]) [X] 1-37 * page 2, line 20 - page 4, line 29 * * page 6, line 1 - page 12, line 20 * * figures 1,3 *;
 [X]  - "COMPUTERIZED CALL RETURN FEATURE", IBM TECHNICAL DISCLOSURE BULLETIN, IBM CORP. NEW YORK, US, (198604), vol. 28, no. 11, ISSN 0018-8689, pages 4897 - 4901, XP000836268 [X] 1-37 * the whole document *
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.