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Extract from the Register of European Patents

EP About this file: EP1881686

EP1881686 - Remote expert screen pop via data message [Right-click to bookmark this link]
StatusThe application has been refused
Status updated on  09.11.2012
Database last updated on 03.09.2024
Most recent event   Tooltip09.11.2012Refusal of applicationpublished on 12.12.2012  [2012/50]
Applicant(s)For all designated states
Aspect Software Inc.
300 Apollo Drive
Chelmsford, MA 01824 / US
[N/P]
Former [2008/04]For all designated states
Aspect Software Inc.
300 Apollo Drive
Chelmsford MA 01824 / US
Inventor(s)01 / Prabhuram, Mohan
1530 Prosperity Ct.
San Jose, CA 95131 / US
 [2008/04]
Representative(s)Modiano, Micaela Nadia
Modiano Josif Pisanty & Staub Ltd
Thierschstrasse 11
80538 München / DE
[N/P]
Former [2009/36]Modiano, Micaela Nadia
Modiano Josif Pisanty & Staub Ltd Thierschstrasse 11
80538 München / DE
Former [2008/04]Modiano, Micaela Nadia
Modiano Josif Pisanty & Staub Ltd Thierschstrasse 11
80538 München / DE
Application number, filing date07112618.917.07.2007
[2008/04]
Priority number, dateUS2006048893818.07.2006         Original published format: US 488938
[2008/04]
Filing languageEN
Procedural languageEN
PublicationType: A1 Application with search report 
No.:EP1881686
Date:23.01.2008
Language:EN
[2008/04]
Search report(s)(Supplementary) European search report - dispatched on:EP07.11.2007
ClassificationIPC:H04M3/51, H04M3/523
[2008/04]
CPC:
H04M3/5191 (EP,US); H04M3/58 (EP,US); H04M7/0042 (EP,US);
H04M7/0054 (EP,US)
Designated contracting statesAT,   BE,   BG,   CH,   CY,   CZ,   DE,   DK,   EE,   ES,   FI,   FR,   GB,   GR,   HU,   IE,   IS,   IT,   LI,   LT,   LU,   LV,   MC,   MT,   NL,   PL,   PT,   RO,   SE,   SI,   SK,   TR [2008/04]
TitleGerman:Fernanzeige eines Expertenbildschirms mittels einer Datennachricht[2008/04]
English:Remote expert screen pop via data message[2008/04]
French:POP à distance dans l'écran d'un expert via un message de données[2008/04]
Examination procedure25.03.2008Examination requested  [2008/19]
27.03.2008Amendment by applicant (claims and/or description)
19.10.2009Despatch of a communication from the examining division (Time limit: M04)
01.03.2010Reply to a communication from the examining division
12.06.2012Application refused, date of legal effect [2012/50]
12.06.2012Date of oral proceedings
11.07.2012Minutes of oral proceedings despatched
23.07.2012Despatch of communication that the application is refused, reason: substantive examination [2012/50]
Divisional application(s)The date of the Examining Division's first communication in respect of the earliest application for which a communication has been issued is  19.10.2009
Fees paidRenewal fee
25.09.2009Renewal fee patent year 03
26.07.2010Renewal fee patent year 04
25.07.2011Renewal fee patent year 05
Penalty fee
Additional fee for renewal fee
31.07.200903   M06   Fee paid on   25.09.2009
31.07.201206   M06   Not yet paid
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Documents cited:Search[A]WO9831130  (GENESYS TELECOMM LAB INC [US]) [A] 1-21 * the whole document *;
 [X]US5937051  (HURD MICHAEL D [US], et al) [X] 1-21 * abstract * * column 2, line 35 - column 4, line 15 *;
 [X]US2003059019  (CHAKERA ABBAS [GB]) [X] 1-21 * abstract * * paragraphs [0003] , [0004] , [0014] , [0015] , [0022] *;
 [A]US2004190704  (CROCKETT SUSANNE M [US], et al) [A] 1-21 * abstract ** paragraph [0053] *;
 [X]WO2006072478  (IBM [US], et al) [X] 1-21 * abstract * * paragraphs [0014] , [0015] , [0031] *
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.