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Extract from the Register of European Patents

EP About this file: EP3266191

EP3266191 - SYSTEM AND METHOD FOR CALL PROGRESS DETECTION [Right-click to bookmark this link]
StatusNo opposition filed within time limit
Status updated on  01.07.2022
Database last updated on 09.09.2024
FormerThe patent has been granted
Status updated on  23.07.2021
FormerGrant of patent is intended
Status updated on  06.07.2021
FormerExamination is in progress
Status updated on  17.01.2020
FormerRequest for examination was made
Status updated on  08.12.2017
FormerThe international publication has been made
Status updated on  18.09.2017
Most recent event   Tooltip27.04.2024Lapse of the patent in a contracting state
New state(s): MK		published on 29.05.2024  [2024/22]
Applicant(s)For all designated states
Greeneden U.S. Holdings II, LLC
2001 Junipero Serra Boulevard
Daly City, CA 94014 / US
[2021/34]
Former [2018/02]For all designated states
Greeneden U.S. Holdings II, LLC
2001 Junipero Serra Boulevard
Daly City, CA 94014 / US
Inventor(s)01 / GRODEK, Vera
Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard
Daly City, California 94014 / US
02 / MEHROTRA, Gaurav
c/o Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard
Daly City, California 94014 / US
03 / GVILDYS, Paul
c/o Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard
Daly City, California 94014 / US
04 / SHUNDO, Nelson
c/o Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard
Daly City, California 94014 / US
05 / LEE, Alex Ka Yu
c/o Genesys Telecommunications Laboratories, Inc.
2001 Junipero Serra Boulevard
Daly City, California 94014 / US
 [2018/02]
Representative(s)FRKelly
Waterways House
Grand Canal Quay
Dublin D02 PD39 / IE
[N/P]
Former [2021/34]FRKelly
27 Clyde Road
Dublin D04 F838 / IE
Former [2018/02]Maikowski & Ninnemann Patentanwälte Partnerschaft mbB
Postfach 15 09 20
10671 Berlin / DE
Application number, filing date16759365.601.03.2016
[2018/02]
WO2016US20281
Priority number, dateUS201562127222P02.03.2015         Original published format: US 201562127222 P
US20151484664304.09.2015         Original published format: US201514846643
[2018/02]
Filing languageEN
Procedural languageEN
PublicationType: A1 Application with search report
No.:WO2016140977
Date:09.09.2016
Language:EN
[2016/36]
Type: A1 Application with search report 
No.:EP3266191
Date:10.01.2018
Language:EN
The application published by WIPO in one of the EPO official languages on 09.09.2016 takes the place of the publication of the European patent application.
[2018/02]
Type: B1 Patent specification 
No.:EP3266191
Date:25.08.2021
Language:EN
[2021/34]
Search report(s)International search report - published on:KR09.09.2016
(Supplementary) European search report - dispatched on:EP25.01.2018
ClassificationIPC:H04M3/51, G10L25/51, G10L15/08, H04M3/42, H04M3/533, G10L25/24, G10L15/12
[2018/09]
CPC:
H04M3/5158 (EP,US); G10L25/51 (EP,US); G10L15/12 (EP,US);
G10L2015/088 (EP,US); G10L25/24 (EP,US); H04M2203/2027 (EP,US);
H04M3/42221 (EP,US); H04M3/53308 (EP,US) (-)
Former IPC [2018/02]H04M3/51
Designated contracting statesAL,   AT,   BE,   BG,   CH,   CY,   CZ,   DE,   DK,   EE,   ES,   FI,   FR,   GB,   GR,   HR,   HU,   IE,   IS,   IT,   LI,   LT,   LU,   LV,   MC,   MK,   MT,   NL,   NO,   PL,   PT,   RO,   RS,   SE,   SI,   SK,   SM,   TR [2018/02]
Extension statesBANot yet paid
MENot yet paid
Validation statesMANot yet paid
MDNot yet paid
TitleGerman:SYSTEM UND VERFAHREN ZUR ANRUFFORTSCHRITTSERKENNUNG[2018/02]
English:SYSTEM AND METHOD FOR CALL PROGRESS DETECTION[2018/02]
French:SYSTÈME ET PROCÉDÉ POUR LA DÉTECTION DE PROGRESSION D'APPEL[2018/02]
Entry into regional phase21.09.2017National basic fee paid 
21.09.2017Search fee paid 
21.09.2017Designation fee(s) paid 
21.09.2017Examination fee paid 
Examination procedure21.09.2017Examination requested  [2018/02]
21.09.2017Date on which the examining division has become responsible
23.08.2018Amendment by applicant (claims and/or description)
21.01.2020Despatch of a communication from the examining division (Time limit: M06)
22.07.2020Reply to a communication from the examining division
07.07.2021Communication of intention to grant the patent
16.07.2021Fee for grant paid
16.07.2021Fee for publishing/printing paid
16.07.2021Receipt of the translation of the claim(s)
Opposition(s)27.05.2022No opposition filed within time limit [2022/31]
Fees paidRenewal fee
23.03.2018Renewal fee patent year 03
26.03.2019Renewal fee patent year 04
25.03.2020Renewal fee patent year 05
25.03.2021Renewal fee patent year 06
Opt-out from the exclusive  Tooltip
competence of the Unified
Patent Court		 See the Register of the Unified Patent Court for opt-out data
Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court.
Lapses during opposition  TooltipHU01.03.2016
AL25.08.2021
AT25.08.2021
CY25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
MK25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
BE31.03.2022
CH31.03.2022
LI31.03.2022
[2024/22]
Former [2024/20]HU01.03.2016
AL25.08.2021
AT25.08.2021
CY25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
BE31.03.2022
CH31.03.2022
LI31.03.2022
Former [2024/18]HU01.03.2016
AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
BE31.03.2022
CH31.03.2022
LI31.03.2022
Former [2023/10]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
BE31.03.2022
CH31.03.2022
LI31.03.2022
Former [2023/09]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
CH31.03.2022
LI31.03.2022
Former [2023/08]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
LU01.03.2022
Former [2022/47]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
MC25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/36]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
IT25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SI25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/29]AL25.08.2021
AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/25]AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SK25.08.2021
SM25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/24]AT25.08.2021
CZ25.08.2021
DK25.08.2021
EE25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RO25.08.2021
RS25.08.2021
SE25.08.2021
SK25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/21]AT25.08.2021
DK25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RS25.08.2021
SE25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/16]AT25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
NL25.08.2021
PL25.08.2021
RS25.08.2021
SE25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/10]AT25.08.2021
ES25.08.2021
FI25.08.2021
HR25.08.2021
LT25.08.2021
LV25.08.2021
PL25.08.2021
RS25.08.2021
SE25.08.2021
BG25.11.2021
NO25.11.2021
GR26.11.2021
IS25.12.2021
PT27.12.2021
Former [2022/09]AT25.08.2021
ES25.08.2021
FI25.08.2021
LT25.08.2021
RS25.08.2021
SE25.08.2021
BG25.11.2021
NO25.11.2021
PT27.12.2021
Former [2022/08]AT25.08.2021
ES25.08.2021
FI25.08.2021
LT25.08.2021
SE25.08.2021
BG25.11.2021
NO25.11.2021
Former [2022/07]AT25.08.2021
LT25.08.2021
NO25.11.2021
Documents cited:Search[A]US2009287489  (SAVANT SAGAR [US]) [A] 1-15* paragraphs [0063] , [0068] - [0070] - [0075] *;
 [I]US2013259211  (VLACK KEVIN [US], et al) [I] 1-15 * paragraphs [0033] - [0041] - [0048] - [0059] *;
 [I]US2014065582  (WYSS FELIX IMMANUEL [US], et al) [I] 1-15 * paragraphs [0013] - [0054] *;
 [AD]  - Lindasalwa Muda ET AL, "Voice Recognition Algorithms using Mel Frequency Cepstral Coefficient (MFCC) and Dynamic Time Warping (DTW) Techniques", JOURNAL OF COMPUTING (VOLUME 2, ISSUE 3), (20100322), pages 138 - 143, URL: http://arxiv.org/ftp/arxiv/papers/1003/1003.4083.pdf, (20160309), XP055256893 [AD] 1-15 * the whole document *
International search[YA]US2009268882  (LEE YUN-WEN [TW], et al) [Y] 1-9, 11-18, 20 * See paragraphs [0037], [0043]-[0053] and figures 1-2. * [A] 10, 19;
 [A]US2011307257  (PEREG OREN [IL], et al) [A] 1-20 * See paragraphs [0029]-[0036] and figure 1. *;
 [A]JP2012005145  (OKI ELECTRIC IND CO LTD) [A] 1-20 * See paragraphs [0018]-[0051] and figures 1-6. *;
 [A]KR20130131951  (GNEWSOFT CO LTD [KR]) [A] 1-20* See paragraphs [0023]-[0036], [0046]-[0053] and figures 1, 3. *;
 [Y]US2014214676  (BUKAI DROR [IL]) [Y] 1-9, 11-18, 20 * See paragraphs [0047]-[0050] and figures 1-2. *
by applicantUS2013259211
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.