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Extract from the Register of European Patents

EP About this file: EP1514400

EP1514400 - CUSTOMER COMMUNICATION SERVICE SYSTEM [Right-click to bookmark this link]
StatusNo opposition filed within time limit
Status updated on  30.12.2018
Database last updated on 20.05.2024
FormerThe patent has been granted
Status updated on  19.01.2018
FormerGrant of patent is intended
Status updated on  05.11.2017
FormerExamination is in progress
Status updated on  20.12.2016
Most recent event   Tooltip12.06.2020Lapse of the patent in a contracting state
New state(s): PT		published on 15.07.2020  [2020/29]
Applicant(s)For all designated states
Mitel Communications Inc.
5850 Granite Parkway, Suite 600
Plano, TX 75024 / US
[2017/46]
Former [2005/11]For all designated states
Ineto, Inc.
1122 Capital of Texas Hwy Ste 150
Austin, TX 78746 / US
Inventor(s)01 / ALASDHAIR, Campbell
12305 Carlsbad Drive
Austin, TX 78738 / US
02 / MICHAEL, Stephen
15847 Wildhaven Ln
Colorado Springs, CO80921-3723 / US
 [2005/11]
Representative(s)Derry, Paul Stefan, et al
Venner Shipley LLP
200 Aldersgate
London EC1A 4HD / GB
[2018/08]
Former [2005/11]Williams, David John
Page White & Farrer, 54 Doughty Street
London WC1N 2LS / GB
Application number, filing date01942827.508.01.2001
[2005/11]
WO2001US00577
Priority number, dateUS20000174961P07.01.2000         Original published format: US 174961 P
[2005/11]
Filing languageEN
Procedural languageEN
PublicationType: A1 Application with search report
No.:WO0154388
Date:26.07.2001
Language:EN
[2001/30]
Type: A1 Application with search report 
No.:EP1514400
Date:16.03.2005
Language:EN
The application published by WIPO in one of the EPO official languages on 26.07.2001 takes the place of the publication of the European patent application.
[2005/11]
Type: B1 Patent specification 
No.:EP1514400
Date:21.02.2018
Language:EN
[2018/08]
Search report(s)International search report - published on:US26.07.2001
(Supplementary) European search report - dispatched on:EP16.06.2006
ClassificationIPC:H04M3/51, H04M3/523, // H04M7/00, H04M7/12
[2017/44]
CPC:
H04M3/5125 (EP,US); H04M3/5191 (EP,US); H04M3/5233 (EP,US);
H04M2203/408 (EP,US); H04M3/5166 (EP,US); H04M3/5231 (EP,US);
H04M3/5237 (EP,US); H04M7/0045 (EP,US); H04M7/0054 (EP,US);
H04M7/129 (EP,US) (-)
Former IPC [2006/29]H04M3/51
Former IPC [2005/11]H04M1/64, H04M11/00
Designated contracting statesAT,   BE,   CH,   CY,   DE,   DK,   ES,   FI,   FR,   GB,   GR,   IE,   IT,   LI,   LU,   MC,   NL,   PT,   SE,   TR [2018/08]
Former [2005/11]AT,  BE,  CH,  CY,  DE,  DK,  ES,  FI,  FR,  GB,  GR,  IE,  IT,  LI,  LU,  MC,  NL,  PT,  SE,  TR 
TitleGerman:KUNDENKOMMUNIKATIONS-DIENSTSYSTEM[2005/11]
English:CUSTOMER COMMUNICATION SERVICE SYSTEM[2005/11]
French:SYSTEME DE SERVICE DE COMMUNICATIONS CLIENT[2005/11]
Entry into regional phase10.03.2003National basic fee paid 
10.03.2003Search fee paid 
10.03.2003Designation fee(s) paid 
10.03.2003Examination fee paid 
Examination procedure06.08.2001Request for preliminary examination filed
International Preliminary Examining Authority: US
10.03.2003Examination requested  [2005/11]
15.02.2005Amendment by applicant (claims and/or description)
27.08.2007Despatch of a communication from the examining division (Time limit: M06)
10.04.2008Despatch of communication that the application is deemed to be withdrawn, reason: reply to the communication from the examining division not received in time
09.06.2008Reply to a communication from the examining division
17.12.2009Despatch of a communication from the examining division (Time limit: M06)
24.06.2010Reply to a communication from the examining division
09.12.2016Despatch of a communication from the examining division (Time limit: M06)
19.06.2017Reply to a communication from the examining division
06.11.2017Communication of intention to grant the patent
08.12.2017Fee for grant paid
08.12.2017Fee for publishing/printing paid
08.12.2017Receipt of the translation of the claim(s)
Divisional application(s)The date of the Examining Division's first communication in respect of the earliest application for which a communication has been issued is  27.08.2007
Opposition(s)22.11.2018No opposition filed within time limit [2019/05]
Request for further processing for:The application is deemed to be withdrawn due to failure to reply to the examination report
09.06.2008Request for further processing filed
09.06.2008Full payment received (date of receipt of payment)
Request granted
23.06.2008Decision despatched
Fees paidRenewal fee
13.06.2003Renewal fee patent year 03
16.01.2004Renewal fee patent year 04
11.10.2004Renewal fee patent year 05
10.01.2006Renewal fee patent year 06
10.11.2006Renewal fee patent year 07
31.01.2008Renewal fee patent year 08
06.02.2009Renewal fee patent year 09
23.02.2010Renewal fee patent year 10
12.11.2010Renewal fee patent year 11
11.01.2012Renewal fee patent year 12
17.01.2013Renewal fee patent year 13
19.12.2013Renewal fee patent year 14
13.01.2015Renewal fee patent year 15
11.01.2016Renewal fee patent year 16
11.01.2017Renewal fee patent year 17
10.01.2018Renewal fee patent year 18
Penalty fee
Penalty fee Rule 85a EPC 1973
10.03.2003AT   M01   Fee paid on   10.03.2003
10.03.2003BE   M01   Fee paid on   10.03.2003
10.03.2003CH   M01   Fee paid on   10.03.2003
10.03.2003CY   M01   Fee paid on   10.03.2003
10.03.2003DE   M01   Fee paid on   10.03.2003
10.03.2003DK   M01   Fee paid on   10.03.2003
10.03.2003ES   M01   Fee paid on   10.03.2003
10.03.2003FI   M01   Fee paid on   10.03.2003
10.03.2003FR   M01   Fee paid on   10.03.2003
10.03.2003GB   M01   Fee paid on   10.03.2003
10.03.2003GR   M01   Fee paid on   10.03.2003
10.03.2003IE   M01   Fee paid on   10.03.2003
10.03.2003IT   M01   Fee paid on   10.03.2003
10.03.2003LU   M01   Fee paid on   10.03.2003
10.03.2003MC   M01   Fee paid on   10.03.2003
10.03.2003NL   M01   Fee paid on   10.03.2003
10.03.2003PT   M01   Fee paid on   10.03.2003
10.03.2003SE   M01   Fee paid on   10.03.2003
10.03.2003TR   M01   Fee paid on   10.03.2003
Penalty fee Rule 85b EPC 1973
10.03.2003M01   Fee paid on   10.03.2003
Additional fee for renewal fee
31.01.200303   M06   Fee paid on   13.06.2003
31.01.200909   M06   Fee paid on   06.02.2009
31.01.201010   M06   Fee paid on   23.02.2010
Opt-out from the exclusive  Tooltip
competence of the Unified
Patent Court		 See the Register of the Unified Patent Court for opt-out data
Responsibility for the accuracy, completeness or quality of the data displayed under the link provided lies entirely with the Unified Patent Court.
Lapses during opposition  TooltipAT21.02.2018
CY21.02.2018
DK21.02.2018
ES21.02.2018
FI21.02.2018
IT21.02.2018
MC21.02.2018
NL21.02.2018
SE21.02.2018
TR21.02.2018
GR22.05.2018
PT21.06.2018
[2020/29]
Former [2020/16]AT21.02.2018
CY21.02.2018
DK21.02.2018
ES21.02.2018
FI21.02.2018
IT21.02.2018
MC21.02.2018
NL21.02.2018
SE21.02.2018
TR21.02.2018
GR22.05.2018
Former [2019/40]AT21.02.2018
CY21.02.2018
DK21.02.2018
ES21.02.2018
FI21.02.2018
IT21.02.2018
MC21.02.2018
NL21.02.2018
SE21.02.2018
GR22.05.2018
Former [2019/12]AT21.02.2018
CY21.02.2018
DK21.02.2018
ES21.02.2018
FI21.02.2018
IT21.02.2018
NL21.02.2018
SE21.02.2018
GR22.05.2018
Former [2018/51]AT21.02.2018
CY21.02.2018
DK21.02.2018
ES21.02.2018
FI21.02.2018
NL21.02.2018
SE21.02.2018
GR22.05.2018
Former [2018/40]AT21.02.2018
CY21.02.2018
ES21.02.2018
FI21.02.2018
NL21.02.2018
SE21.02.2018
GR22.05.2018
Former [2018/38]AT21.02.2018
CY21.02.2018
ES21.02.2018
FI21.02.2018
NL21.02.2018
GR22.05.2018
Former [2018/37]CY21.02.2018
ES21.02.2018
FI21.02.2018
NL21.02.2018
GR22.05.2018
Former [2018/36]CY21.02.2018
ES21.02.2018
FI21.02.2018
NL21.02.2018
Documents cited:Search[X]WO9965214  (GENESYS TELECOMM LAB INC [US]) [X] 1-15 * abstract * * page 2, line 15 - page 4, line 3 * * page 4, line 24 - page 5, line 21 * * page 8, lines 23-30 * * page 9, line 22 - page 11, line 9 ** page 18, lines 1-15 *
International search[X]EP0954155  (SIEMENS INF & COMM NETWORKS [US]);
 [Y]US5479487  (HAMMOND DANIEL D [US]);
 [YE]US6173053  (BOGART FRANK J [US], et al);
 [YE]US6185292  (MILOSLAVSKY ALEC [US]);
 [Y]USRE36416E  (SZLAM ALEKSANDER [US], et al);
 [AE]US6173052  (BRADY PATRICK K [US])
The EPO accepts no responsibility for the accuracy of data originating from other authorities; in particular, it does not guarantee that it is complete, up to date or fit for specific purposes.